Appointments & Preparation for Your Visits

Office hours

Monday - Friday

8:30 AM - 5:00 PM

For your convenience, we can schedule an early morning appointment starting at 7:30 AM

Syracuse Office

(315) 472-4594

60 Presidential Plaza
Madison Tower,
Syracuse, NY 13202

Manlius Office

(315) 682-2835

8116 Cazenovia Road
Seven Pines, Bldg #7,
Manlius, NY 13104

Nancy Bitetto

Staff Manager

If your condition warrants immediate attention, please let us know and we will accommodate you.

If you are unable to keep your appointment or expect to be late, please call our office as soon as possible. This courtesy allows us to better serve other patients. Patients providing less than 24 hours notice of cancellation of appointments will be charged a missed visit fee.

Spectacle eyeglass wearers should bring all currently used eyeglasses and sunglasses with them to the examination. Contact lens wearers are also urged to bring their most current eyeglasses, as well as their present contact lenses. The examination process may involve dilation of the pupils which increases light sensitivity. Patients are therefore advised to bring a pair of sunglasses if possible (temporary ones are available). Please anticipate that dilation of the pupils will add an additional 30 minutes to examination duration.

Insurance Plans We Participate With

* If you do not see your plan listed please call to verify that we may participate with your plan.

Acceptable Payments

  • Cash
  • Credit Card
  • Personal checks
  • Care Credit
    1 Year 0% Interest Financing (for qualified vision therapy programs)

Payment and Insurance Policies

Professional fees not covered by participating insurers are due in full at the time of the initial visit. Eyeglass or contact lens purchases require a minimum of a 50% deposit in order to place orders with our laboratories. Any remaining balance must be paid in full at the time of dispensing of ophthalmic materials.

We participate with most local traditional insurance, H.M.O. and managed care networks. Ask our staff if we participate with your plan. Please bring all current insurance cards or applicable vouchers.

It is the patients responsibility to pay any deductible amount, co-payment or any other fees not paid by your insurer.

Have any questions?
Contact us for more information

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